Sr. Account Manager

We are looking for a proactive and commercially driven Account Manager to strengthen and grow our customer relationships across key markets. In this role, you will be responsible for managing strategic accounts, identifying growth opportunities, and ensuring customers receive exceptional service and support throughout their journey with Katadyn Group.

Exigences

  • Relationship Building: Serve as the central point of contact for an assigned portfolio of clients, holding regular meetings and check-ins.
  • Project Oversight: Act as the liaison between the client and internal departments (e.g., product, marketing, engineering) to ensure timely delivery of solutions.
  • Growth and Renewals: Identify new business opportunities, negotiate contracts, and manage smooth, on-time renewals.
  • Reporting: Analyze account performance, track key metrics, and prepare reports to show clients the ROI of their services.
  • Issue Resolution: Act quickly to resolve client complaints, address escalations, and maintain trust.

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Veuillez nous envoyer une lettre de motivation accompagnée de votre CV via le lien ci-dessous. Notre équipe vous recontactera sous 2 à 3 semaines.

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